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How did you feel about today?

How did you feel about today?

How did you feel about today? It’s January 3rd. No matter what your working situation is, how did you feel about going back to work today?

Showing Gratitude

Showing Gratitude

Showing gratitude is good for all, so why don’t we give thanks more? I read an article this weekend about research suggesting that people underestimate how much other people will appreciate being appreciated, instead focusing on their own writing.

Your Marketing Moment

Your Marketing Moment

Your Marketing Moment podcast is hosted by John Nee with author, keynote speaker, and The Kindness Catalyst Linda Cohen. In this episode, Linda shares how her marketing moment was years in the making. Suddenly, everything changed.

World Kindness Day 2022

World Kindness Day 2022

World Kindness Day 2022 is on November 13th. Kindness + Curiosity = Human Connections. How we react is always our choice. Hate is never the answer.

Kindness is Teachable

Kindness is Teachable

Kindness is teachable, clearly so is hate. Last weekend, I listened to Rabbi and a Preacher giving sermons about love, inclusion, and humankind. The Rabbi told us, the Jewish answer to the question, "Am I my brother’s keeper and my sister’s keeper?" is a resounding...

Curiosity Creates Better Leadership

Curiosity Creates Better Leadership

Curiosity creates better leadership because curious leaders fulfill their employees’ need to be acknowledged. In our personal and professional lives, recognition is always important. It is a very basic human need to feel heard, seen, and noticed.

Customer Service and Employee Relationships

Customer Service and Employee Relationships

Customer Service and Employee Relationships go hand in hand. Organizations with strong customer service programs benefit from stronger relationships between their customers and employees. When customer satisfaction is high, job satisfaction, retention, and engagement all follow.

Imposter Syndrome

Imposter Syndrome

Imposter syndrome is something that so many people experience, myself included. Merriam-Webster defines imposter syndrome, in part,as "persistent doubt concerning one's abilities or accomplishmentsaccompanied by the fear of being exposed as a fraud despite evidence of...

Diversity Ambassadors

Diversity Ambassadors

Diversity ambassadors already exist in your organization. It may not be a formal position or title, but every employee of any organization can be a diversity ambassador. As we move into the holiday season and different cultural festivities take place, we are reminded...