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Why Kindness Is More Than a “Nice Idea”

Why Kindness Is More Than a “Nice Idea”

Have you ever worked somewhere that just didn’t feel kind?

Perhaps people in the organization didn’t feel very well connected. No one took the time to learn about each other, maybe because they didn’t have time or possibly because they didn’t really care. Maybe no one said anything outright rude, but people seemed tired and overwhelmed constantly. Over time, that kind of environment wears people down.

Now think about the opposite.

A place where people feel seen. Where someone notices your effort. Where leaders take the time to say thank you or ask how you’re really doing.

That difference isn’t small. It changes everything.

To Rest Is to Trust: What a Sabbatical Taught Me

To Rest Is to Trust: What a Sabbatical Taught Me

Every living being needs rest. We feel like we’ve been conditioned to power through exhaustion instead of honoring it. Choosing to hibernate or take sabbatical in December felt perfectly in line with the natural world.

So what did I do on sabbatical?

I gave myself permission…

Kindness on the Streets of Downtown Portland

Kindness on the Streets of Downtown Portland

The streets of downtown Portland had made multiple appearances in the news in the last few years, but rarely for acts of kindness. My 55th birthday was on October 9th, when conflict seemed to be all that was shared by the news. I felt at a loss for words what to write or say. It’s hard to feel celebratory when there is an impending war in a place that you love and that is very special to you. When bloodshed and terror are happening in real-time. When everyone I know is fearful of what’s coming next. I certainly didn’t feel much like birthday celebrating.

Post It Notes are Magical

Post It Notes are Magical

Post-it notes are magical. I’m crazy about them. They serve as such a great way to bring a little joy to the world. You can use them to bring a smile to someone’s day so effortlessly. Whether you put them on someone’s computer or locker, or stick them in your partners’ things so they find them later, there are so many ways they can work their magic.

Handling Unexpected Challenges

Handling Unexpected Challenges

How does an organization handle unexpected challenges that impact its customers? If you are the management at Crater Lake National Park Lodges, you handle it quickly and with as much communication as possible. In fact, we were impressed at the speed with which we learned of the challenge.