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Compliments from Strangers

Compliments from Strangers

Compliments from strangers are almost always unexpected, but they also tend to stick in our memories for longer. There is something about someone you don’t know going out of their way to validate, acknowledge, or admire. Giving a compliment to a stranger can sometimes feel uncomfortable. You don’t always know how your message with be received. But if we are genuinely extending kindness to another person, we can feel confident that our gesture will be well received. 

Opening Day

Opening Day

It’s opening day for baseball and in my house that is a day to celebrate. I married into a baseball-loving family. I have learned the rules over the years and thankfully my husband answers all of my questions about the game. I started thinking about one of my FAVORITE kindness stories of baseball during COVID. It happened in August of 2020.

The Oscars

The Oscars

The Oscars are this weekend and I am a movie lover. So, let’s play a game! Two Truths and a Lie: 1) My husband and I have watched over 3,000 movies during our married life together. 2) I was a seat filler at the 62nd Academy Awards on March 26, 1990, while I was attending college in LA. 3) One of my all-time favorite movies is “Singing in the Rain”. One of the things about being a movie lover is that there are so many opportunities for pleasure.

The Gift of Communication

The Gift of Communication

The gift of communication often gets taken for granted, but I was suddenly feeling nostalgic when I spotted this old telephone in an antique shop recently. It flooded me with a million memories.

February Loving-Kindness Challenge

February Loving-Kindness Challenge

Join the February Loving-Kindness Challenge this month in honor of International Random Acts of Kindness day! February is typically a month where we focus on how we can acknowledge a special person in our life. Valentine’s Day has been celebrated around the world for hundreds of years as a day to celebrate the love shared between two people.

Kindness is Teachable

Kindness is Teachable

Kindness is teachable, clearly so is hate. Last weekend, I listened to Rabbi and a Preacher giving sermons about love, inclusion, and humankind. The Rabbi told us, the Jewish answer to the question, "Am I my brother’s keeper and my sister’s keeper?" is a resounding...

Customer Service and Employee Relationships

Customer Service and Employee Relationships

Customer Service and Employee Relationships go hand in hand. Organizations with strong customer service programs benefit from stronger relationships between their customers and employees. When customer satisfaction is high, job satisfaction, retention, and engagement all follow.

Falling Into Kindness

Falling Into Kindness

If kindergartners can, managers can too Falling into kindness this autumn could be the transformation your organization's culture needs. My kids are both young adults now, but it’s hard not to feel like September is a new year. Even if you aren’t attached to a school...

Creating a Legacy of Gratitude

Creating a Legacy of Gratitude

What do you want to be remembered for? Creating a legacy of gratitude can leave a unique kind of impact on the world. Often, people with great legacies are known for their professional achievements. It’s no surprise that people leading organizations can also leave a...