Curiosity creates better leadership because curious leaders fulfill their employees’ need to be acknowledged. In our personal and professional lives, recognition is always important. It is a very basic human need to feel heard, seen, and noticed.
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Customer Service and Employee Relationships
Customer Service and Employee Relationships go hand in hand. Organizations with strong customer service programs benefit from stronger relationships between their customers and employees. When customer satisfaction is high, job satisfaction, retention, and engagement all follow.
Imposter Syndrome
Imposter syndrome is something that so many people experience, myself included. Merriam-Webster defines imposter syndrome, in part,as "persistent doubt concerning one's abilities or accomplishmentsaccompanied by the fear of being exposed as a fraud despite evidence of...
Diversity Ambassadors
Diversity ambassadors already exist in your organization. It may not be a formal position or title, but every employee of any organization can be a diversity ambassador. As we move into the holiday season and different cultural festivities take place, we are reminded...
Delivering an International Keynote
Kindness on a Global Scale Delivering an international keynote was something I never imagined myself doing when I first became a keynote speaker. This week, I had the incredible honor to work with an international financial organization and speak with leaders and...
Linda Cohen- The KORE Women Podcast
Linda Cohen joins this week’s episode of The KORE Women podcast, with Dr. Summer Watson. Linda, also known as ‘The Kindness Catalyst,’ has been a professional speaker and a consultant for more than a decade and is a member of the national speaker’s association.
Falling Into Kindness
If kindergartners can, managers can too Falling into kindness this autumn could be the transformation your organization's culture needs. My kids are both young adults now, but it’s hard not to feel like September is a new year. Even if you aren’t attached to a school...
Creating a Legacy of Gratitude
What do you want to be remembered for? Creating a legacy of gratitude can leave a unique kind of impact on the world. Often, people with great legacies are known for their professional achievements. It’s no surprise that people leading organizations can also leave a...
Unplugged
Fascinating. If you look up the synonyms and antonyms to this word, you will find a huge list of additional descriptive words. Synonyms include expansive, unburdened, and cleared. Antonyms include blocked, hindered, and limited. We have just returned from a vacation...