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Kindness is Teachable

Kindness is Teachable

Kindness is teachable, clearly so is hate. Last weekend, I listened to Rabbi and a Preacher giving sermons about love, inclusion, and humankind. The Rabbi told us, the Jewish answer to the question, "Am I my brother’s keeper and my sister’s keeper?" is a resounding...

Customer Service and Employee Relationships

Customer Service and Employee Relationships

Customer Service and Employee Relationships go hand in hand. Organizations with strong customer service programs benefit from stronger relationships between their customers and employees. When customer satisfaction is high, job satisfaction, retention, and engagement all follow.

Falling Into Kindness

Falling Into Kindness

If kindergartners can, managers can too Falling into kindness this autumn could be the transformation your organization's culture needs. My kids are both young adults now, but it’s hard not to feel like September is a new year. Even if you aren’t attached to a school...

Creating a Legacy of Gratitude

Creating a Legacy of Gratitude

What do you want to be remembered for? Creating a legacy of gratitude can leave a unique kind of impact on the world. Often, people with great legacies are known for their professional achievements. It’s no surprise that people leading organizations can also leave a...

Learning from Kindness Legends

Learning from Kindness Legends

Losing Gold Learning from Kindness Legends, like Betty White. She was a kindness advocate, and we all can learn from her long life of spreading happiness. When the Golden Girls premiered in 1985, I was still in high school. I had heard about the program and maybe even...

Come From Away – Broadway Musical Based on Kindness

The Broadway Musical - "Come From Away,” I knew very little about the play except that a friend had recommended I see it based on the story. I knew it had a name that I couldn't quite remember and I knew it had something to do with events that had occurred on...

Office Speaks with Kindness

Thankfully we are now a few weeks past May 1st College Decision Day, and I can honestly say I am happy we survived that experience. As this was our first time through the college decision making process with our kids, I have to admit, it was an emotional roller...

Get your Bink-A-Thon on!

Yesterday, was MLK Day of Service sponsored by HandsOn Networks and United Way organizations all around the country. My daughter and I participated in our first Bink-A-Thon for an organization started by my neighbor and friend called the Binky Patrol. The mission of...

The Ripple Effect

We never know how our actions will ripple through our neighborhood or our community. My friend Jordan Schweiger, a realtor in Salem, Oregon has recently learned how wonderful the ripple effect can be when we set something into motion. Jordan and his family had a life...